A great experience at the Apple Store

After making two previous trips to the Apple Store at Bayshore Mall, I’d had enough. I was even ready to be assertive with my demands for service. (How un-liberal, pshaw!) But they went above and beyond my expectations. At first, it didn’t look that good. When the words “replace the hard drive” passed the store Genius’ lips, I was preparing myself to days, if not a week, without a working computer. But then he said, “let me check to see if we have one in stock.” They did, so he went in back to find the service technician. A moment later he came back and said “We can have it done in a few hours.” 

I can find a way to deal with that!

So he’s typing stuff in, and then he asks, “You’re Jason Haas… of LinuxPPC?”

Astonished — dare I say delighted? — he shook my hand.

For the first time in history, I was recognized in an Apple Store for my old school tech cred and previous Slashdot fame. That feels pretty good on the ol’ ego.

And my MacBook® will be ready in a short time. That’s not too shabby!

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Author: Jason Haas

Jason is an elected member of the Milwaukee County Board of Supervisors, occasionally moonlights as an amateur gardener, and is a proud father of two, or three, depending on how you do the math.

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